1. Tell me more about your Antioxidant Superfood?

PLUMP contains 10 berries selected from around the world renowned for their very high antioxidant count. They are listed as superfoods, meaning they are a food source rich in vitamins, minerals, antioxidants, enzymes, amino acids or healthy fats with powerful benefits. These nutrients are essential for your health and well-being. And recent studies have shown that by ingesting a rich source of antioxidants will reduce your risk of disease and pre-mature aging. Antioxidants are nutrients (vitamins and minerals) and enzymes (proteins inside your body) that fight free radicals that cause damage to your body’s tissue. They block the effects of free radicals causing aging and disease in your body. One serving of PLUMP ensures you receive 11560 ORAC (antioxidant count) units per day. To balance free radicals in your body you need to consume an average of 8 – 11000 units per day.

2. What kind of collagen do you use and how does it benefit me?

We use Type 1 and 111, bovine collagen peptides, characterised by a combination of 18 major amino acids, with the highest concentration of glycine, proline and hydroxyproline. Our collagen is exclusively sourced from grass-fed, pasture-raised cattle and is GMO, hormone & pesticide free. It is also gluten, fat, carbohydrate and allergen free. It is hydrolysed which means it has low molecular weight for greater bioavailability quick absorption. Collagen strengthens skin, keeps it hydrated, and reduces wrinkles and other signs of ageing. It also keeps your joints healthy, improves the strength of your bones and helps build lean body mass.

3. What is a probiotic and how does it benefit me?

Our clinically tested probiotic (LactoSpore®) will help you maintain a healthy balance of microflora in the gastrointestinal tract. A healthy gut means you synthesize extra vitamins and minerals that benefit your skin and overall health. Probiotics also help our immune systems function properly. Our probiotic has also been the subject of a number of clinical trials, proving its effectiveness to reduce markers for Inflammation, IBS, Constipation, Intestinal gas, Respiratory Tract Infection and more. It is also resistant to antibiotics, making it super effective when you are forced to resort to alternative options for healing.

What makes this specific probiotic so special is that it is a naturally encapsulated spore, which ensures it is incredibly stable and can withstand the acidic environment of the stomach, only germinating and proliferating in the GI tract within a few hours.
A daily dose of PLUMP contains the clinically proven dose 2+billion spores per day that guarantee effectiveness and will help you flourish inside and out.

4. What are digestive enzymes and how do they benefit me?

Our unique blend of 5 Digestive Enzymes are essential to the chemical reactions that take place in our body. They enhance the absorption of vitamins, minerals, and aid in the breakdown of all 5 food groups. Our digestive enzymes are clinically proven to support the immune system, joint health, improve general well-being and mood, aid in weight loss. decrease muscle stiffness from high-intensity exercise and are more effective than over the counter anti-inflammatories making it our secret weapon to help combat inflammation in the skin and body.

5. Can you take PLUMP if you are pregnant or breastfeeding?

Yes. Pregnancy is an important time to retain your skins elasticity to prevent stretch marks and boost hair growth.
PLUMP also plays an important role in immune function and help with proper wound repair post-pregnancy. We have had numerous moms rave about the benefits of PLUMP and the product has been supported by their respective doctors. But each individual is different, so we encourage you to consult with your doctor before proceeding.

6. Are your products Halaal and Kosher?

Yes, we have the necessary certification to support the individual ingredients that are required to be Kosher ad Halaal certified. We however cannot make this claim as we do not hold the requisite Halaal or Kosher certificate for the complete formula. Please note that the only ingredient that is derived from an animal is Collagen (Bovine). Feel free to send us an email or DM for more information.

1. Tell me more about your Adaptogen Blend?

BALANCE contains 11 carefully selected botanicals, plus a powerful dose of Sceletium renowned for their nontoxic properties that support the body’s ability to manage internal and external stress and maintain homeostasis (equilibrium/balance) under stressful conditions. They should have a positive stimulating effect on the body, without the adverse side effects of overstimulation.
Used since ancient times in Ayurveda, Traditional Chinese Medicine and other cultures, these botanicals are popular for their ability to help the body adapt to stress.

2. Tell me more about your Green Superfood Blend?

BALANCE contains Spirulina and Graviola Leaf Powder.
Spirulina is a very popular superfood derived from algae and known to be rich in nutrients which boast powerful antioxidant and anti-inflammatory properties that combat cancer and disease in the body. Benefits include improving muscle endurance, improving asthma, assisting in the treatment of psychiatric diseases, improving liver health, helping to reduce bad cholesterol, softening the symptoms of allergic rhinitis, reducing blood pressure, combating recurrent candidiasis, and has anti-inflammatory, antioxidant and antitumor action. Making it the perfect ingredient for BALANCE.
Graviola is a very special superfood, also known as the Brazilian paw paw, that is also a rich source of antioxidants (2014 Study) and anti-inflammatory properties (2014 Study) that may help manage blood sugar (2008 Study), blood pressure (2012 Study) , and has been proven to be a natural remedy for viruses, pain relief, and even some types of cancer (2016 Study and 2012 Study).

3. What kind of collagen do you use and how does it benefit me?

We use Type 1 and 111, bovine collagen peptides, characterised by a combination of 18 major amino acids, with the highest concentration of glycine, proline and hydroxyproline.
Our collagen is exclusively sourced from grass-fed, pasture-raised cattle and is GMO, hormone & pesticide free. It is also gluten, fat, carbohydrate and allergen free.
It is hydrolysed which means it has low molecular weight for greater bioavailability quick absorption.
Collagen strengthens skin, keeps it hydrated, and reduces wrinkles and other signs of ageing. It also keeps your joints healthy, improves the strength of your bones and helps build lean body mass.

4. What is a probiotic and how does it benefit me?

Our clinically tested probiotic (LactoSpore®) will help you maintain a healthy balance of microflora in the gastrointestinal tract. A healthy gut means you synthesize extra vitamins and minerals that benefit your skin and overall health. Probiotics also help our immune systems function properly. Our probiotic has also been the subject of a number of clinical trials, proving its effectiveness to reduce markers for Inflammation, IBS, Constipation, Intestinal gas, Respiratory Tract Infection and more. It is also resistant to antibiotics, making it super effective when you are forced to resort to alternative options for healing.
What makes this specific probiotic so special is that it is a naturally encapsulated spore, which ensures it is incredibly stable and can withstand the acidic environment of the stomach, only germinating and proliferating in the GI tract within a few hours.
A daily dose of BALANCE contains the clinically proven dose 2+billion spores per day that guarantee effectiveness and will help you flourish inside and out.

5. What are digestive enzymes and how do they benefit me?

Our unique blend of 5 Digestive Enzymes are essential to the chemical reactions that take place in our body. They enhance the absorption of vitamins, minerals and aid in the breakdown of all 5 food groups. Our digestive enzymes are clinically proven to support the immune system, joint health, improve general well-being and mood, aid in weight loss. decrease muscle stiffness from high-intensity exercise and are more effective than over the counter anti-inflammatories making it our secret weapon to help combat inflammation in the skin and body.

6. Can you take BALANCE if you are pregnant or breastfeeding?

No. Because of the adaptogen blend it is advisable to not take BALANCE during this time.

7. Can I take BALANCE if I am allergic to shellfish or iodine?

No, BALANCE contains Spirulina, which is algae and could contain or have been exposed to these ingredients.

8. Can I take BALANCE if I am on other medication?

BALANCE is not recommended to be taken in combination with SSRI, M40I, psychiatric, cardiac or other medication. Please consult your doctor before using this product.

BALANCE contains an adaptogen blend that includes a POTENT botanical extract called Sceletium Tortuosum (ST). This is an indigenous plant to the Western Cape that has gained attention for being a PDE4- and serotonin reuptake inhibitor (SRI), which helps to alleviate symptoms of psychiatric diseases such as anxiety and depression.

Sceletium is currently being used by doctors, psychiatrists, and phycologists to successfully treat anxiety and mild depression. So if you already taking other forms of SRI’s it is best to first consult your doctor before using this in addition to your other meds.

9. Are your products Halaal and Kosher?

Yes, we have the necessary certification to support certain individual ingredients that are required to be Halaal and Kosher certified. However, as we do not hold Halaal or Kosher certification for the complete formula, we are unable to make a formal claim on the label. If you’d like more detail, we’re happy to chat via email or DM.

1. What is COLLAGEN-X?

COLLAGEN-X is a powerful, unflavoured multi-collagen supplement that includes Type I, II, III, and X collagen, plus Hyaluronic Acid and MCT Oil for enhanced absorption and joint support. It’s designed to support joint health, mobility, skin, hair, nails, and gut health.

2. What types of collagen are in COLLAGEN-X, and what do they do?

• Type I – Supports skin, bones, and tendons. Promotes skin elasticity and bone strength.
• Type II – Found in cartilage. Helps with joint cushioning and flexibility.
• Type III – Supports skin, muscles, blood vessels, and organ health. Aids in elasticity and cardiovascular support.
• Type X – From eggshell membrane. Aids joint repair, reduces inflammation, and promotes skin health.

3. Who should take COLLAGEN-X?

Anyone looking to improve:

• Joint health and mobility
• Symptoms of osteoarthritis
• Skin elasticity and signs of aging
• Gut health and digestion
• Hair and nail strength

It’s ideal for active individuals, older adults, or anyone with joint discomfort or wanting anti-aging support.

4. Is COLLAGEN-X clinically tested?

Yes, the core ingredients like UC-II® (undenatured chicken collagen) and Haplex®Plus (Hyaluronic Acid) are backed by clinical studies for their effectiveness in improving joint health and reducing osteoarthritis symptoms.

5. What is the source of your collagen?

• Bovine Collagen – Sourced from the Tibetan plateau of the Himalayas
• Chicken Collagen (UC-II®) – From free-range chickens
• Eggshell Membrane (Type X) – Rich in joint and skin-supporting compounds
• All are traceable, clean, and sustainably sourced with no chemical solvents used

6. What is Hyaluronic Acid, and why is it in COLLAGEN-X?

Hyaluronic Acid (HA) is a powerful natural compound found in your joints, skin, and connective tissue. It helps retain moisture, lubricate joints, and improve skin elasticity. We use Haplex®Plus, a clinically proven and award-winning form of HA that supports joint mobility and anti-aging benefits.

7. What are the benefits of Hyaluronic Acid in COLLAGEN-X?

• Improves skin hydration and elasticity
• Reduces the appearance of wrinkles
• Supports joint lubrication and mobility
• May relieve symptoms of osteoarthritis
• Aids recovery after exercise by protecting cartilage

8. How do I take COLLAGEN-X?

Add 1 scoop (10mg) daily to your preferred hot or cold drink. For best results, take consistently and pair with PLUMP or BALANCE for enhanced collagen absorption due to their added digestive enzymes and high Vitamin C content.

9. Are your products Halaal and Kosher?

Yes, we have the necessary certification to support certain individual ingredients that are required to be Halaal and Kosher certified—specifically, our bovine collagen source is Halaal certified. However, COLLAGEN-X also contains chicken collagen and egg membrane collagen, which are not certified under either dietary system. As we do not hold Halaal or Kosher certification for the complete formula, we are unable to make a formal claim. If you’d like more detail, we’re happy to chat via email or DM.

1. Is there sufficient collagen and probiotics in PLUMP + BALANCE or do I need to take additional?

Our formulas include clinically proven dosages to guarantee effectiveness as recommended by the laboratory and supported by clinical trials. All the claims we make are in line with the minimum dosages. So, you don’t need to take any additional supplements to experience the results.

2. Can I take all three products together?

We encourage you to do so. They are formulated to complement each other. For best results, take consistently and pair COLLAGEN-X with PLUMP or BALANCE for enhanced collagen absorption due to their added digestive enzymes and high Vitamin C content. We propose taking COLLAGEN-X in your morning coffee, and PLUMP and BALANCE directly after a meal to assist with absorption.

3. When will I start noticing the effects of your products?

Most clients start experiencing the benefits within the first two weeks. However, each person is made up differently, and numerous factors effective how quickly our bodies absorb and respond to the ingredients. With any natural product, consistency is key. Be diligent in taking your product daily so your gut can adjust and be primed correctly to ensure maximum absorption of all the key ingredients, and you will start experiencing the benefits within 1-2 months.

4. Do your products have added sugar?

No, our products are completely natural and only sweetened lightly using our blend of erythritol and / or stevia. Please check our label for the natural sugar content before using. Each serving only contains 36 calories.

5. Are your products free from GE/GMO’s, soya, gluten, dairy and hormones?

Yes.

6. Are your products Halaal or Kosher?

Yes, we have the necessary certification to support the individual ingredients that are required to be Kosher and Halaal certified. We however cannot make this claim as we do not hold the requisite Halaal or kosher certificate for the complete formula. Please note that the only ingredient in PLUMP + BALANCE that is derived from an animal is Collagen (Bovine).  Feel free to send us an email or DM for more information.

7. What is the shelf-life of your products?

2 years. But please ensure that you consume your product within 60 days of opening.

8. How do I store my products?

Please store in an airtight container or ensure your reusable ziplock is securely sealed. Consume within 60 days and keep out of direct sunlight.

9. Can men use your products?

Yes, definitely! We have many men taking this product. Our formula’s consist of natural ingredients with the correct dosages for any adult.

1. How much will I pay for my shipping?

Shipping is FREE for all orders over R1000.00

2. When can I expect to receive my order?

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@chemistrynaturalscience.co.za with your name and order number, and we will look into it for you.